The language used throughout the course, in both instruction and assessments.

Coursera Instructor Network
Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Salesforce, Request For Quotation (RFQ), Sales Enablement, Product Knowledge, Sales Training, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months
Gain the knowledge and skills you need to advance.

A Sales Development Representative generates and qualifies leads to drive sales growth, using CRM tools to manage prospects and support strategies.
Offered by




This role has a £28,259 median salary ¹.

A Sales Representative sells products and services, building customer relationships to meet sales targets by identifying needs and closing deals.
This role has a £28,259 median salary ¹.
Offered by



Salesforce
Build toward a degree
Professional Certificate

Salesforce
Course

Salesforce
Course

Course

Salesforce
Build toward a degree
Professional Certificate

Salesforce
Course

Zoho Corporation
Professional Certificate

Salesforce
Course

Specialization

Coursera Instructor Network
Specialization

Course