The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, Command-Line Interface, System Support, IBM Cloud
Advanced · Course · 1 - 3 Months

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Software Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Unix, Operating System Administration, Command-Line Interface, Unix Commands, System Support, Unix Shell, Data Storage, Virtual Machines, Scripting
Intermediate · Course · 1 - 4 Weeks