Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
66credentials
1online degree
240courses

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Learn from top instructors with graded assignments, videos, and discussion forums.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Explore the Conflict Management Course Catalog

  • Status: Free Trial

    Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies

  • Status: Free Trial

    Tecnológico de Monterrey

    Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Intercultural Competence, Leadership, Decision Making

  • Status: Free Trial

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Negotiation, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Honesty, Emotional Intelligence, Creative Problem-Solving, Communication

  • Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Leadership, Leadership and Management, Organizational Leadership, Emotional Intelligence, Cultural Diversity, Self-Awareness, Communication

  • Status: Preview

    Johns Hopkins University

    Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening

  • Status: Preview

    Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Case Studies, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Product Planning, B2B Sales, Competitive Intelligence, Business Marketing, Customer Relationship Building, Business Strategy

  • Status: Free Trial

    IESE Business School

    Skills you'll gain: Value Propositions, Financial Statements, Marketing, Financial Statement Analysis, Branding, Leadership Development, Business Analytics, Marketing Strategies, Income Statement, Business Analysis, Strategic Marketing, Intercultural Competence, Financial Analysis, Accounting, Conflict Management, Financial Management, Financial Acumen, Financial Data, Leadership, Finance

  • Status: Free Trial

    Skills you'll gain: Virtual Teams, Team Leadership, Intercultural Competence, Organizational Leadership, Team Management, Cultural Diversity, Team Building, Diversity and Inclusion, Cultural Sensitivity, Leadership, Leadership and Management, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Conflict Management, Relationship Building, Culture, Stakeholder Communications, Communication Strategies, Diversity Awareness

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Team Performance Management, Teamwork, Team Building, Team Management, Virtual Teams, Collaboration, Intercultural Competence, Team Leadership, Conflict Management, Cross-Functional Collaboration, Team Motivation, Productivity, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Meeting Facilitation, Drive Engagement, Safety Culture, Communication Strategies

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, People Development, Motivational Skills, Employee Onboarding, Employee Coaching, Conflict Management, Talent Recruitment, Performance Review, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership

Related roles

Gain the knowledge and skills you need to advance.

  • This role has a £63,013 median salary ¹.

    description:

    A Scrum Master facilitates agile teams, ensures Scrum adherence, removes obstacles, and supports continuous improvement in project delivery.

    This role has a £63,013 median salary ¹.

    Offered by

    SkillUp_logo
    IBM_logo

Most popular

Trending now

New releases

What brings you to Coursera today?

Leading partners

  • University of California, Irvine
  • Arizona State University
  • Packt
  • University of Michigan
  • Tecnológico de Monterrey
  • Universidad Nacional Autónoma de México
  • University of Illinois Urbana-Champaign
  • University of Colorado Boulder