End User Training and Support

End User Training and Support is a crucial aspect of IT that focuses on assisting and educating users in the effective use of technology and software applications. Coursera's End User Training and Support catalogue equips you with the knowledge and skills required to provide effective guidance and assistance to users. You'll learn about various methods for creating engaging user training programs, troubleshooting common technical issues, enhancing user experience, and fostering a supportive environment for users to explore and understand the technology. Develop your skills in communication, problem-solving, and patience, all of which are invaluable in ensuring seamless user experience and interaction in any technological environment.
5credentials
31courses

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Results for "end user training and support"

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Teaching, Education Software and Technology, Virtual Environment, Learning Management Systems, End User Training and Support, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies, Information Privacy

  • Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability

  • Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export