The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Succession Planning, Leadership, Leadership Development, Organizational Leadership, Business Ethics, Business Leadership, Leadership and Management, Intercultural Competence, Team Leadership, Creativity, Team Building, Teamwork, Communication, Cultural Sensitivity, Cultural Diversity, Employee Coaching, Influencing, Mentorship, People Management, Coaching
Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Cloud Computing, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Team Management, Stakeholder Analysis, Virtual Teams, Scheduling, Conflict Management, Project Schedules, Project Management Life Cycle, Project Management, Risk Mitigation, Teamwork, Project Management Office (PMO), Procurement, Project Coordination, Kanban Principles, Performance Measurement, Risk Management, Communication, Planning, Budgeting
Beginner · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Public Speaking, Presentations, Active Listening, Storytelling, Communication, Verbal Communication Skills, Team Leadership, Teamwork, Social Skills, Influencing, Discussion Facilitation, Team Building, Communication Strategies, Leadership, Team Management, Conflict Management, Constructive Feedback, Interpersonal Communications, Non-Verbal Communication
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Team Motivation, Trustworthiness, Decision Making, Rapport Building, Cooperation, People Management, Goal Setting, Leadership, Professional Development, Performance Management, Employee Performance Management, Organizational Structure, Coordination, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Team Management, Team Building, Teamwork, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Constructive Feedback, Cross-Functional Collaboration, Leadership, Employee Coaching
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Empathy, Team Leadership, Compassion, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, Social Skills, Leadership and Management, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Non-Verbal Communication, Conflict Management, Independent Thinking, Open Mindset, Accountability
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Patient-centered Care, Accident Prevention, Collaboration, Safety Standards, Teamwork, Patient Advocacy, Stress First Aid, Healthcare Ethics, Accountability, Risk Management, Leadership, Communication
Mixed · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a £52,802 median salary ¹.

A Project Manager plans and coordinates projects, ensuring on-time, within-budget delivery while managing resources, risks, and communication.
This role has a £52,802 median salary ¹.
Offered by




This role has a £28,113 median salary ¹.

A Sales Representative sells products and services, building customer relationships to meet sales targets by identifying needs and closing deals.
This role has a £28,113 median salary ¹.
Offered by



University of Michigan
Specialization

University of Colorado Boulder
Specialization

Amazon Web Services
Build toward a degree
Professional Certificate

Specialization

Specialization

Amazon Web Services
Build toward a degree
Professional Certificate

University of Colorado Boulder
Specialization

Professional Certificate

Course
Coursera Instructor Network
Course

Course

Harvard Business Review
Course