The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, User Experience Design, Design Thinking, Prototyping, User Interface (UI) Design, User Research, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Aptly
Skills you'll gain: Interviewing Skills, Professional Networking, Recruitment, LinkedIn, Goal Setting, Business Writing, Personal Development, Professional Development, Negotiation, Self-Awareness, Verbal Communication Skills, Communication Strategies, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Health Technology, Community Health, Medical Privacy
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Telecommuting, Storytelling, Sales Development, Presentations, Professional Networking, Branding, Personal Attributes, LinkedIn, Rapport Building, Non-Verbal Communication, Relationship Building, Adaptability, Empathy
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Pipelining, Talent Sourcing, Recruitment, Talent Acquisition, Recruitment Strategies, Talent Management, Strategic Sourcing, Professional Networking, Interviewing Skills, LinkedIn, Market Research, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interviewing Skills, Professional Networking, Presentations, LinkedIn, Cybersecurity, Applicant Tracking Systems, Market Research, Social Media, Business Research, Recruitment, Portfolio Management, Job Analysis, Negotiation, Writing, Compensation Strategy, Recruitment Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation Management, Recruitment, Negotiation, Interviewing Skills, Constructive Feedback, Verbal Communication Skills, Professional Networking, Employee Onboarding, Relationship Building, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Human Resources, Talent Management, Recruitment Strategies, Talent Acquisition, Consultative Approaches, Interviewing Skills, Coordination, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Human Resources, Regulatory Compliance, Talent Sourcing, Compliance Management, Interviewing Skills, Labor Law, Brand Strategy, Value Propositions
Beginner · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a £32,970 median salary ¹.

A Human Resources Specialist manages recruitment, employee relations, and compliance using HR software to improve processes and employee satisfaction.
This role has a £32,970 median salary ¹.
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Build toward a degree
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