Overcoming Objections

Overcoming objections is a strategic process used in sales and negotiation, aimed at addressing and resolving potential concerns, reservations, or opposition from customers or stakeholders. Coursera's Overcoming Objections catalogue equips you with skills to effectively identify, anticipate, and respond to objections in a persuasive manner. You'll learn various techniques and strategies for objection handling, overcoming resistance, and maintaining positive engagement. You will also develop the ability to transform objections into opportunities, improve your communication skills, enhance your problem-solving abilities, and foster a convincing sale or negotiation process. The acquired skills will serve you well in roles such as sales representative, customer service agent, negotiator, or anyone involved in persuasive communication.
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Results for "overcoming objections"

  • Status: Free Trial

    Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

  • Status: New
    Status: Free Trial

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

  • Status: New
    Status: Preview

    Skills you'll gain: Overcoming Objections, Rapport Building, Sales, Sales Strategy, Negotiation, Contract Negotiation, Relationship Building, Price Negotiation, Communication, Communication Strategies, Intercultural Competence, Virtual Teams, Active Listening, Market Research, Conflict Management, Digital Communications, Goal Setting, Stakeholder Analysis, Research, Industrial and Organizational Psychology

  • Status: Free Trial

    Skills you'll gain: Business Ethics, Accountability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Compliance Management, Regulatory Compliance, Corporate Sustainability, Overcoming Objections, Organizational Change, Stakeholder Engagement, Advocacy, Corporate Strategy, Change Management

  • Status: New
    Status: Preview

    Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies

What brings you to Coursera today?

  • Status: New
    Status: Preview

    Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software

  • Status: Free Trial

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Interviewing Skills, Professional Development, Sales

  • Status: Free Trial

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Management, Sales Training, Prospecting and Qualification, Inside Sales, Sales Enablement, Sales Process, Sales Prospecting, HubSpot CRM, Lead Generation, Sales, Sales Strategy, Consultative Selling, Consumer Behaviour, Management Training And Development, Target Market, Service Level Agreement, Employee Training

  • Status: New
    Status: Preview

    Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis

  • Status: Free Trial

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Sales, Verbal Communication Skills, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management

  • Status: New
    Status: Preview

    Skills you'll gain: Sales Presentation, Sales Strategy, B2B Sales, Sales Process, Sales, Selling Techniques, Overcoming Objections, Storytelling, Closing (Sales), Consultative Selling, Stakeholder Communications, Negotiation, Behavioral Economics, AI Personalization, Non-Verbal Communication, Customer Analysis, Customer Engagement, Decision Making, Empathy, Analysis