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Explore the Customer Analytics Course Catalog
 Status: Free Trial Status: Free Trial- Coursera Instructor Network - Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group 
 - Alfaisal University | KLD - Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct 
 Status: Preview Status: Preview- Coursera Instructor Network - Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing 
 Status: Free Trial Status: Free Trial- CVS Health - Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making 
 Status: Preview Status: Preview- Universidades Anáhuac - Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration 
 - Coursera Project Network - Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management 
 Status: Preview Status: Preview- Maven Analytics - Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Data Analysis Expressions (DAX), Power BI, Deep Learning, Excel Formulas, Analytics, Google Sheets, Pivot Tables And Charts, Microsoft Excel, Artificial Intelligence, Data Analysis, Python Programming, SQL, Query Languages, Business Intelligence, Data Science, Debugging 
 Status: Free Trial Status: Free Trial- University of Colorado Boulder - Skills you'll gain: Data Storytelling, Data Presentation, Data Governance, Predictive Modeling, Data Storage Technologies, Predictive Analytics, Exploratory Data Analysis, Analytics, Business Analytics, Data Storage, Big Data, Risk Analysis, Databases, Business Intelligence, Data Visualization, Data Visualization Software, Data Analysis, Decision Making, Data Cleansing, SQL 
 Status: Preview Status: Preview- Northeastern University - Skills you'll gain: Health Informatics, Business Analytics, Health Information Management and Medical Records, Analytics, Patient Safety, Health Care, Health Administration, Patient-centered Care, Statistical Analysis, Quantitative Research, Performance Measurement, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Organizational Strategy, Peer Review, Strategic Thinking, Data Management, Systems Thinking 
 Status: Free Trial Status: Free Trial- ESSEC Business School - Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Predictive Analytics, Customer Analysis, Case Studies, Information Technology, Analytical Skills, Digital Transformation, Advanced Analytics, Statistical Analysis, People Analytics, Statistical Programming, Data Storytelling, Business Strategy, Complex Problem Solving, R Programming, Data Analysis 
 Status: Free Trial Status: Free Trial- Rutgers the State University of New Jersey - Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis 
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- GenAI for Customer Service Representatives: Coursera Instructor Network
- CVS Health Call Center Customer Service: CVS Health
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Create Customer Support Data with Google Sheets: Coursera Project Network
- ChatGPT & Generative AI for Data Analytics: Maven Analytics
- Advanced Business Analytics: University of Colorado Boulder
- Healthcare Analytics Essentials : Northeastern University










