Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation

Skills you'll gain: Competitive Analysis, Value Propositions, Business Marketing, Target Market, Business Strategy, Competitive Intelligence, Market Research, Price Negotiation, Customer Insights, Market Analysis

Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching

Skills you'll gain: Teamwork, Professionalism, Report Writing, Storytelling

Skills you'll gain: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting

Skills you'll gain: Leadership Development, Case Studies, Collaboration, Professional Networking, Leadership and Management, Teamwork, Professional Development, Leadership, Business Leadership, Relationship Building, Branding, Goal Setting, Communication

Skills you'll gain: Systems Integration, Enterprise Architecture, Cloud-Based Integration, Data Governance, Data Management, Security Strategy, Cloud Management, Enterprise Security, Security Management, Security Controls, Security Requirements Analysis, Threat Modeling, Continuous Monitoring, Cyber Security Strategy

Skills you'll gain: Data Literacy, Decision Making, Data Analysis, Analytical Skills, Case Studies, Logical Reasoning, Data-Driven Decision-Making, Deductive Reasoning, Data Presentation, Data Visualization, Complex Problem Solving, Numerical Analysis

Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Organizational Effectiveness, Competitive Intelligence, Entrepreneurship, Empowerment, Leadership, Innovation, Analysis, Goal Setting

Skills you'll gain: TCP/IP, Continuous Monitoring

Skills you'll gain: Canva (Software), Web Content Accessibility Guidelines, Social Media Content, Content Creation, Social Media, Social Media Marketing, Productivity, Drive Engagement, Creative Design, Video Production, Animations, Design, Branding, Collaboration

Skills you'll gain: Incident Response, Cyber Risk, Cyber Governance, Cyber Security Strategy, Legal Risk, Enterprise Risk Management (ERM), Business Risk Management, Operational Risk, Mergers & Acquisitions, Cybersecurity, Risk Analysis, Risk Management, Safety Culture, Regulatory Requirements, Compliance Reporting