End User Training and Support

End User Training and Support is a crucial aspect of IT that focuses on assisting and educating users in the effective use of technology and software applications. Coursera's End User Training and Support catalogue equips you with the knowledge and skills required to provide effective guidance and assistance to users. You'll learn about various methods for creating engaging user training programs, troubleshooting common technical issues, enhancing user experience, and fostering a supportive environment for users to explore and understand the technology. Develop your skills in communication, problem-solving, and patience, all of which are invaluable in ensuring seamless user experience and interaction in any technological environment.
5credentials
31courses

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Results for "end user training and support"

  • Status: Free Trial

    Skills you'll gain: Education Software and Technology, Teaching, Technology Strategies, End User Training and Support, Emerging Technologies, English Language, Innovation, Language Learning

  • Status: Free Trial

    Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Ethical Standards And Conduct, AI Product Strategy, End User Training and Support, Human Computer Interaction, User Feedback, Information Privacy

  • Status: Free

    Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Amazon Elastic Compute Cloud, Command-Line Interface, Control Panels, End User Training and Support

  • Skills you'll gain: Organizational Change, Change Management, Google Workspace, Data Migration, User Provisioning, Technical Management, Email Automation, Administration, Cloud Computing, End User Training and Support

  • Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information

  • Status: Free Trial

    Skills you'll gain: Video Production, Infographics, Course Development, Multimedia, Peer Review, Discussion Facilitation, Content Creation, Constructive Feedback, Instructional Design, Education Software and Technology, Design Thinking, Pedagogy, Media Production, Learning Management Systems, Teaching, Design, Collaborative Software, Planning, Virtual Environment, End User Training and Support

  • Status: Free Trial

    Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

  • Status: Free Trial

    Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Business Reporting, Data Import/Export, End User Training and Support

  • Status: Preview

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

  • Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

  • Status: Preview

    UNSW Sydney (The University of New South Wales)

    Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications

  • Status: Free Trial

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, USB, Peripheral Devices, System Support, End User Training and Support

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