Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases

Skills you'll gain: Google Cloud Platform, YAML, Restful API, Load Balancing, Configuration Management

Skills you'll gain: Kubernetes, API Gateway, Network Administration, General Networking, Network Architecture, Network Security, Application Deployment, Containerization, Service Management

Skills you'll gain: Role-Based Access Control (RBAC), Hardening, Identity and Access Management, Kubernetes, Infrastructure Security, Network Security, Firewall, Security Controls, Authorization (Computing), Linux Administration, System Configuration

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence

Skills you'll gain: Kubernetes, Cloud Security, Network Security, Infrastructure Security, Application Security, Role-Based Access Control (RBAC), Cyber Security Policies, Verification And Validation, Encryption, Configuration Management

Skills you'll gain: Kubernetes, Network Troubleshooting, Technical Support and Services, Problem Management, Event Monitoring, Network Monitoring, Debugging, System Monitoring, Servers

Skills you'll gain: Process Analysis, Kaizen Methodology, Process Mapping, Process Improvement, Solution Delivery, Business Process Improvement, Continuous Improvement Process, Team Management, Lean Methodologies, Brainstorming, Root Cause Analysis, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Goal Setting

Skills you'll gain: Simple Object Access Protocol (SOAP), Development Environment, Hibernate (Java), Systems Architecture, Back-End Web Development, Service Oriented Architecture, Eclipse (Software), Authentications

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Azure Active Directory, Group Policy, Enterprise Application Management, Identity and Access Management, Windows Servers, Apple iOS, Android Development, Mobile Security, System Configuration, Security Management, User Provisioning, Android (Operating System), Patch Management, Active Directory