The language used throughout the course, in both instruction and assessments.

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Telephone Skills, Setting Appointments, Cultural Sensitivity, Oral Expression, Verbal Communication Skills, Bilingual (Spanish/English), Vocabulary, Oral Comprehension, Language Learning, Business Communication, Professional Networking, Scheduling
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Project Schedules, Event Management, Scheduling, Collaborative Software, Coordination, Data Sharing
Beginner · Course · 1 - 3 Months

Coursera Project Network
Skills you'll gain: Email Automation, AI Personalization, Web Design, Application Design, Customer Service, Web Design and Development, Merchant Services, Setting Appointments, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Coursera Project Network
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Organizational Skills, Scheduling, Collaborative Software, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

Coursera Project Network
Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis
Beginner · Course · 1 - 3 Months

Coursera Project Network
Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service
Intermediate · Guided Project · Less Than 2 Hours

SkillUp
Specialization

Google Cloud
Specialization

Arizona State University
Specialization

Google Cloud
Course

Google Cloud
Specialization

University of Washington
Specialization

SkillUp
Specialization

University of Washington
Course