Account Management

Account Management is a business strategy that entails maintaining and strengthening the relationships between an organization and its key customers, often through dedicated account managers. Coursera's Account Management catalogue teaches you the principles and techniques of effective account management. You'll learn how to identify key accounts, build strong relationships with clients, develop strategic account plans, and effectively manage and grow accounts over time. You'll also gain insights into cross-selling and upselling techniques, negotiation and conflict resolution skills, and customer retention strategies. This skill is crucial for sales professionals, business development managers, and anyone looking to excel in client-facing roles.
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13courses

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Results for "account management"

  • Coursera Project Network

    Skills you'll gain: Marketing Design, Graphic Design, Presentations, Data Visualization, Advertising, Marketing, Project Design, User Accounts, Data Sharing, Account Management

  • Skills you'll gain: Canva (Software), Creative Design, Branding, Graphic and Visual Design, Social Media Content, Graphic Design, Brand Strategy, Marketing Collateral, Brand Management, Account Management, Marketing Communications

  • Skills you'll gain: Slack (Software), Collaborative Software, Marketing Materials, Marketing Design, Content Creation, Facebook, Social Media Content, Shared Media, Graphic Design, User Accounts, Multimedia, Business Communication, Digital Publishing, Marketing Communications, Account Management

  • Coursera Project Network

    Skills you'll gain: Trend Analysis, Social Media, Social Media Strategy, Social Media Marketing, Market Trend, Account Management, User Accounts, Marketing Communications

  • Skills you'll gain: Instagram, Facebook, Social Media Management, Social Media, Account Management, Social Media Marketing

  • Coursera Project Network

    Skills you'll gain: Pinterest, Content Creation, Business Intelligence, Social Media, Brand Awareness, Social Media Content, User Accounts, Account Management, Graphic Design, Digital Marketing

  • Skills you'll gain: Social Media Management, Social Media, Social Media Content, Social Media Marketing, Facebook, Social Media Campaigns, Dashboard, Account Management, User Accounts, Scheduling

  • Skills you'll gain: Pinterest, User Accounts, Dashboard, Advertising, Account Management, Social Media, Marketing, Editing, Registration

  • Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Regulation and Legal Compliance, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management

  • Skills you'll gain: Facebook, Advertising Campaigns, Advertising, Social Media, Resource Allocation, Social Media Marketing, Marketing, User Accounts, Account Management, Digital Marketing

  • Coursera Project Network

    Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management

  • Status: Free Trial

    Skills you'll gain: Account Management, Sales Process, Process Mapping, Customer Relationship Management (CRM) Software, Sales Management, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Customer Acquisition Management, Organizational Structure, Upselling, Prioritization

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Gain the knowledge and skills you need to advance.

  • This role has a £28,113 median salary ¹.

    description:

    A Sales Representative sells products and services, building customer relationships to meet sales targets by identifying needs and closing deals.

    This role has a £28,113 median salary ¹.

    Offered by

    Fundação Instituto de Administração_logo
    Kennesaw State University_logo

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