The language used throughout the course, in both instruction and assessments.

Northeastern University
Skills you'll gain: Quality Assessment, Value-Based Care, Program Evaluation, Healthcare Industry Knowledge, Health Systems, Health Informatics, Managed Care, Change Management, Decision Support Systems, Health Care, Process Mapping, Care Management, Patient Safety, Health Care Administration, Quality Improvement, Patient-centered Care, Business Intelligence, Business Analytics, Performance Measurement, Health Policy
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Operations Management, Process Improvement, Revenue Management, Business Modeling, Business Process Improvement, Supply Chain, Supply Chain Management, Business Process, Organizational Structure, Process Analysis, Supply Chain Planning, Business Operations, Lean Six Sigma, Operational Performance Management, Strategic Thinking, Materials Management, Business Strategy, Business Strategies, Strategic Decision-Making
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Process Capability, Process Mapping, Lean Methodologies, Value Engineering, Process Improvement, Six Sigma Methodology, Key Performance Indicators (KPIs), Problem Management, Statistical Analysis, Data Collection, Project Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: New Product Development, Process Mapping, Sprint Planning, Business Analysis, User Research, AI Product Strategy, Interviewing Skills, Value Propositions, Customer Insights, Prioritization
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Lean Methodologies, Lean Manufacturing, Process Improvement, Culture Transformation, Project Management, Process Mapping, Organizational Change, Continuous Improvement Process, Contract Management, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Training Programs, Peer Review, Performance Appraisal, Training and Development, Employee Performance Management, Job Analysis, Performance Measurement, Program Evaluation, Process Mapping, Employee Surveys
Intermediate · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Association of International Certified Professional Accountants
Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Accounting and Finance Software, Business Requirements, Process Mapping, Business Process, Value Propositions, Process Improvement, Project Scoping, Digital Transformation
Mixed · Course · 1 - 4 Weeks

Coursera Instructor Network
Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Statistical Process Controls, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Collection, Regression Analysis, Process Improvement, Quality Improvement, Business Process, Graphing
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Strategic Partnership, Process Mapping, Sprint Planning, Brainstorming, Growth Strategies, Price Negotiation, New Business Development, Problem Solving
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies
Mixed · Course · 1 - 4 Weeks