Technical Support and Services

Technical Support and Services encompass the array of activities and solutions provided by IT professionals to aid users in solving specific problems with a product or service. Coursera's Technical Support and Services catalogue teaches you the skills necessary to troubleshoot, diagnose, and resolve such problems, ensuring seamless user experience. You'll learn about problem-solving strategies, customer service best practices, IT service management, networking basics, system administration, and cybersecurity essentials. Acquire the skills to excel in roles such as IT Support Specialist, Systems Administrator, or Help Desk Analyst, and enhance your expertise in providing high-quality technical support and services.
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Results for "technical support and services"

  • Status: Free Trial

    Packt

    Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    IBM

    Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, Networking Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage, Display Devices

    4.6
    Rating, 4.6 out of 5 stars
    180 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial

    Packt

    Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks

    4.6
    Rating, 4.6 out of 5 stars
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Cloud Services, Technical Communication, Personally Identifiable Information, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New

    Google Cloud

    Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Packt

    Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

    4.7
    Rating, 4.7 out of 5 stars
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free

    Check Point Software Technologies Ltd.

    Skills you'll gain: Threat Detection, Cyber Security Policies, Intrusion Detection and Prevention, Network Troubleshooting, Firewall, Security Management, Infrastructure Security, Network Administration, System Configuration, Technical Support and Services, Software Installation

    Beginner · Course · 1 - 3 Months