The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Target Audience, Constructive Feedback
Mixed · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Sales Presentation, Interviewing Skills, Oral Expression, English Language, Business Communication, Presentations, Business Correspondence, Verbal Communication Skills, Business Writing, Grammar, Persuasive Communication, Public Speaking, Target Audience, Vocabulary, Professionalism, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Patient Communication, Patient Advocacy, Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Patient-centered Care, Professionalism, Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Health Assessment, Patient Preparation, Patient Safety, Decision Making
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Verbal Communication Skills, Team Building, Assertiveness, Business Communication, Communication, Conflict Management, Non-Verbal Communication, Interpersonal Communications, Professionalism, Collaboration, Intercultural Competence, Cultural Responsiveness, Virtual Teams
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Healthcare Ethics, Patient Communication, Care Management, Health Care, Preventative Care, Health Disparities, Professionalism, Health Promotion, Clinical Nutrition, Mental Health, Collaboration, Empathy, Social Determinants Of Health
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Professional Development, Professionalism, Web Content, Relationship Building, Content Management, System Configuration, Information Privacy, General Networking, Planning, Communication Strategies
Beginner · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a £26,320 median salary ¹.

A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,320 median salary ¹.
Offered by


This role has a £31,361 median salary ¹.

A Real Estate Agent assists clients in buying, selling, and renting properties, providing market insights and handling negotiations.
This role has a £31,361 median salary ¹.
Offered by


University of California, Irvine
Course

Wesleyan University
Specialization

Specialization

The University of Sydney
Specialization

Specialization

Specialization

MedCerts
Specialization

MedCerts
Specialization


LearnKartS
Course

Course