Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
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Explore the Conflict Management Course Catalog

  • Status: Free Trial

    Skills you'll gain: Team Building, Virtual Teams, Team Management, Conflict Management, Teamwork, Project Management, Leadership, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication Strategies, Stakeholder Management, Communication, Emotional Intelligence, Goal Setting

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Emotional Intelligence, Conflict Management, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Team Performance Management, Leadership and Management, Communication, Team Management, Organizational Leadership, Resilience, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Performance Management, Behavioral Management, Critical Thinking

  • Status: Free Trial

    Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Project Management, Organizational Leadership, Leadership, Communication Strategies, Simulation and Simulation Software, Communication

  • Status: Free Trial

    The University of Notre Dame

    Skills you'll gain: Active Listening, Conflict Management, Communication Strategies, Business Communication, Case Studies, Business Ethics, Interpersonal Communications, Crisis Management, Strategic Communication, Communication, Ethical Standards And Conduct

  • Status: Preview

    Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Mediation, Intercultural Competence, Public Affairs, World History, Conflict Management, Policy Analysis

  • Status: Free Trial

    Kennesaw State University

    Skills you'll gain: Team Management, Team Building, Meeting Facilitation, Conflict Management, Team Leadership, Six Sigma Methodology, Lean Six Sigma, Discussion Facilitation, Project Management, Cross-Functional Collaboration, Communication

  • Status: Preview

    Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness

  • Status: New
    Status: Preview

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching

  • Status: Preview

    Skills you'll gain: Law, Regulation, and Compliance, Legal Proceedings, International Relations, Conflict Management, Child Welfare, Ethical Standards And Conduct, Legal Research, Case Law, Journalism, Research, Investigation, Case Studies

  • Status: Free Trial

    Skills you'll gain: Persuasive Communication, Emotional Intelligence, Conflict Management, Cultural Diversity, Stakeholder Management, Team Management, Communication, Social Skills, Teamwork, Project Management Institute (PMI) Methodology, Collaboration, Interpersonal Communications, Empathy, Self-Awareness, Decision Making

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Negotiation, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Honesty, Emotional Intelligence, Creative Problem-Solving, Communication

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Verbal Communication Skills, Communication, Constructive Feedback, Active Listening

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