Customer Relationship Building

Customer Relationship Building is a vital skill that involves strategies and practices to manage and enhance a company's interactions with existing and potential customers. Coursera's customer relationship building catalogue teaches you the principles of creating, maintaining, and strengthening successful customer relationships. You will learn how to identify customer needs, deliver effective customer service, handle customer complaints, and develop strategies to promote customer loyalty and retention. The catalogue also covers critical topics such as building trust, effective communication, customer engagement and satisfaction, and leveraging customer feedback for business growth.
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Results for "customer relationship building"

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies

    4.2
    Rating, 4.2 out of 5 stars
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    American Council on Exercise

    Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Professional Development, Customer Engagement, Business Metrics, Exercise Science, Business Acumen

    4.1
    Rating, 4.1 out of 5 stars
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Dell

    Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Sales Presentation, Business Communication, Sales, Inside Sales, Technical Sales, Outside Sales, Interviewing Skills, Customer Relationship Building

    4.7
    Rating, 4.7 out of 5 stars
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    282 reviews

    Intermediate · Course · 1 - 4 Weeks