Business Process Management

Business Process Management (BPM) is a systematic approach to making an organization's workflow more effective, efficient, and adaptable. Coursera's BPM catalogue teaches you all about the techniques and tools for methodical operational management. You'll learn everything from process modeling, analysis, and design, to process performance measurement and automation. Navigate the complexities of business process life cycle and improvement to drive strategic objectives and operational performance. Master the tools and methodologies such as Six Sigma, Lean, and Total Quality Management (TQM) that help businesses optimize their processes and boost profitability.