The language used throughout the course, in both instruction and assessments.

University of Michigan
Skills you'll gain: Email Automation, Legal Technology, Creativity, Writing and Editing, Creative Thinking, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Responsible AI, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Influencing, Interpersonal Communications, Contingency Planning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

Cinematic Health
Skills you'll gain: Developmental Disabilities, Caregiving, Patient-centered Care, Communication Strategies, Nursing Care, Cultural Sensitivity, Dignity in Care, Communication, Empathy, Professionalism, Mental Health, Healthcare Ethics, Patient Observation
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Business Economics, Communication Strategies, Finance
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Self-Awareness, Empathy, Leadership, Interpersonal Communications, Emotional Intelligence, Active Listening, Communication, Employee Engagement, Constructive Feedback, Culture
Beginner · Course · 1 - 4 Weeks

Coursera Instructor Network
Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Professional Development, Communication, Emotional Intelligence, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Employee Engagement, Industrial and Organizational Psychology, Business Leadership, Advocacy
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Intercultural Competence, Public Speaking, Design Thinking, Communication, Teamwork, Concision, Innovation, Professional Development, Target Audience, Planning
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Sales Presentations, Graphic Design, Brainstorming, Verbal Communication Skills, Presentations, Communication, English Language, Advertising, Business Correspondence, Public Speaking, Persuasive Communication, Business Writing, Marketing Communications, Business Communication, Business Marketing, Communication Strategies, Marketing, Marketing Psychology, Professional Networking, Vocabulary
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Community Development, Relationship Building, Vocabulary, Writing
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Oral Expression, Verbal Communication Skills, Interviewing Skills, Public Speaking, English Language, Non-Verbal Communication, Presentations, Communication, Cultural Diversity, Intercultural Competence, Learning Strategies, Adaptability
Mixed · Course · 1 - 3 Months
Gain the knowledge and skills you need to advance.

This role has a £26,405 median salary ¹.

A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,405 median salary ¹.
Offered by


This role has a £45,662 median salary ¹.

A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
This role has a £45,662 median salary ¹.
Offered by


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University of California, Irvine
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SkillUp
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LearnKartS
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