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Results for "amélioration de l'expérience client"
Status: Free TrialTecnológico de Monterrey
Skills you'll gain: Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Resource Allocation, Emotional Intelligence, Project Planning, Leadership, Resource Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Coordination, Project Controls, Sprint Planning
Status: NewStatus: PreviewSkills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Status: Free TrialCoursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Status: NewStatus: Free TrialSkills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Content Creation, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Status: Free TrialAdobe
Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Marketing, Target Audience, Digital Advertising, Lead Generation, Content Marketing, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Target Market, Brand Strategy, Customer Engagement, Content Creation
Status: Free TrialSkills you'll gain: Data Storytelling, Presentations, Rmarkdown, Data Presentation, Data Cleansing, Data Visualization, Ggplot2, Data Validation, Spreadsheet Software, Data Visualization Software, Data Ethics, Data Analysis, Data-Driven Decision-Making, Tableau Software, Data Literacy, Data Processing, Dashboard, Business Analysis, Stakeholder Communications, Databases
What brings you to Coursera today?
Status: PreviewUniversitat Autònoma de Barcelona
Skills you'll gain: Internal Communications, Crisis Management, Communication Planning, Telecommuting, Target Audience, Communication Strategies, Organizational Change, Ethical Standards And Conduct, Virtual Teams, Business Ethics, Culture, Branding, Employee Engagement
Status: Free TrialNational Academy of Sports Medicine
Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Preventative Care, Public Health and Disease Prevention, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Physiology, Biology, Anatomy, Communication
Status: NewStatus: Free TrialSkills you'll gain: Logo Design, Adobe Illustrator, Presentations, Typography, Graphic Design, Animations, Adobe After Effects, Motion Graphics, Adobe Creative Cloud, Design, Branding, Brand Strategy, Marketing Design, System Configuration, Brainstorming, Intellectual Property, Graphic and Visual Design, Strategic Thinking, Legal Risk, Adobe Photoshop
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Status: Free TrialGoogle
Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Research Design, Usability
Status: PreviewUniversidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
In summary, here are 10 of our most popular amélioration de l'expérience client courses
- Gestión de Proyectos: Tecnológico de Monterrey
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- Improving Customer Retention: Coursera Instructor Network
- Learn Notion for Client and Project Management: Skillshare
- Digital Marketing: Adobe
- Análisis de Datos de Google: Google
- Gestión de la comunicación interna en las organizaciones: Universitat Autònoma de Barcelona
- Nutrition and Weight Management for Fitness Professionals: National Academy of Sports Medicine
- Logo Design: From Concept to Client-Approved Work: Skillshare
- Customer Success: Conociendo al cliente: Universidades Anáhuac
