The language used throughout the course, in both instruction and assessments.

University of London
Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Interpersonal Communications, Executive Presence, Emotional Intelligence, Composure, Respiration, Stress Management
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Communication, Storytelling, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Drive Engagement, Action Oriented, Communication Strategies, Target Audience, Writing, Non-Verbal Communication, Composure, Leadership
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Composure, Communication Strategies, Storytelling, Advocacy
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Oral Comprehension, Quick Learning, Active Listening, Literacy, Language Competency, Public Speaking, Learning Strategies, Verbal Communication Skills, Grammar, Composure, Detail Oriented, Vocabulary, English Language, Adaptability
Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Adaptability, Resilience, Personal Attributes, Professional Development, Action Oriented, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Growth Mindedness, Personal Development, Relationship Building, Plan Execution, Composure, Productivity, Planning, Behavioral Management, Positivity, Optimism
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Composure, Tactfulness, Expectation Management, Social Skills, Collaboration, Brainstorming, Verbal Communication Skills, Interviewing Skills, Empathy, Communication, Follow Through, Strategic Planning, Contingency Planning
Beginner · Specialization · 3 - 6 Months

Coursera Instructor Network
Skills you'll gain: Executive Presence, Leadership, Influencing, Business Leadership, Storytelling, Stakeholder Communications, Leadership and Management, Leadership Development, Strategic Leadership, Stakeholder Management, Stakeholder Engagement, Matrix Management, Strategic Communication, Communication, Cross-Functional Team Leadership, Empowerment, Communication Strategies, Composure, Non-Verbal Communication, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Public Speaking, Persuasive Communication, Microsoft PowerPoint, Verbal Communication Skills, Target Audience, Communication, Storytelling, Non-Verbal Communication, Composure, Goal Setting
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Personal Development, Stress Management, Composure, Professional Development, Mindfulness, Emotional Intelligence, Self-Awareness, Mental Health, Behavioral Health, Physical Therapy, Physiology
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Mindfulness, Trustworthiness, Adaptability, Relationship Building, Personal Development, Initiative and Leadership, Emotional Intelligence, Stress Management, Teamwork, Composure, Self-Awareness, Cognitive flexibility, Lifelong Learning, Leadership, Resilience, Open Mindset, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks