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Customer Segmentation Courses Online

Learn customer segmentation techniques for targeted marketing. Understand how to group customers based on characteristics and behaviors.

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Explore the Customer Segmentation Course Catalog

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    306 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    229 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    459 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    258 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    411 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    M

    MathWorks

    Low Code Image Segmentation

    Skills you'll gain: Image Analysis, Matlab, Computer Vision, Automation Engineering, Medical Imaging

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Semantic Segmentation with Amazon Sagemaker

    Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Applied Machine Learning, Application Deployment, Machine Learning Algorithms, Computer Vision, Deep Learning, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Aerial Image Segmentation with PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Image Analysis, Computer Vision, Applied Machine Learning, Deep Learning, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    31 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Traitement d'images : segmentation et caractérisation

    Skills you'll gain: Image Analysis, Computer Vision, Image Quality, Data Processing, Computer Programming, Medical Imaging, Python Programming, Mathematical Modeling, Histogram, Algorithms, Machine Learning Algorithms

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer segmentation courses

  • Introduction to Customer Service: CVS Health
  • Call Center Customer Service: CVS Health
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • GenAI for Customer Service Representatives: Coursera Instructor Network
  • CVS Health Call Center Customer Service: CVS Health
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Create Customer Support Data with Google Sheets: Coursera Project Network
  • Low Code Image Segmentation: MathWorks
  • Semantic Segmentation with Amazon Sagemaker: Coursera Project Network

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