The language used throughout the course, in both instruction and assessments.

Coursera Project Network
Skills you'll gain: Digital Transformation, Process Analysis, Business Transformation, Performance Measurement, Technology Strategies, FinTech, Competitive Analysis, Stakeholder Analysis, Value Propositions, Case Studies, Business Strategies, Key Performance Indicators (KPIs), Innovation, Entrepreneurship, Leadership, Information Technology
Intermediate · Guided Project · Less Than 2 Hours

Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Brainstorming, Continuous Improvement Process, Systems Thinking, Analytical Skills, Decision Making, Process Analysis, Analysis, Root Cause Analysis, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Water Quality, Microbiology, Laboratory Testing, Analytical Chemistry, Systems Of Measurement, Process Analysis, Process Control, Scientific Methods, Chemistry, Qualitative Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Workflow Management, Business Process Automation, Team Management, Business Operations, Operations Management, Employee Performance Management, Staff Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security, Remote Access Systems, Security Management
Intermediate · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Process Analysis, Verification And Validation, Automation
Intermediate · Course · 1 - 4 Weeks

Goldman Sachs
Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies
Mixed · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Operations Research, Analytics, Business Analytics, Process Optimization, Digital Transformation, Predictive Analytics, Operational Analysis, Data-Driven Decision-Making, Strategic Decision-Making, Business Mathematics, Data Science, Process Analysis, Feature Engineering, Complex Problem Solving, Logistics, Python Programming, Decision Making, Mathematical Software, Cloud Computing
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity, Business Continuity Planning, Risk Analysis, Operational Risk, Business Process, Risk Management, Business Priorities, Process Analysis, Prioritization, Project Documentation, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking
Intermediate · Course · 1 - 4 Weeks