Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Train The Trainer, Drive Engagement, Employee Engagement, Compliance Training, Instructional Design, On-The-Job Training, Needs Assessment, Program Evaluation, Professional Development, Learning Styles

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence

Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Threat Detection, Zero Trust Network Access, Cyber Threat Hunting, MITRE ATT&CK Framework, Cyber Threat Intelligence, Intrusion Detection and Prevention, IT Security Architecture, Threat Management, Cybersecurity, Security Controls, Continuous Monitoring, Anomaly Detection, System Monitoring, Identity and Access Management, Virtual Machines

Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Microsoft Windows, General Networking, Operating Systems, Display Devices

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Engineering, Software Documentation

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability