Quality Management

Quality Management is a systematic approach aimed at achieving long-term success through customer satisfaction. Coursera's Quality Management catalogue teaches you the principles and methodologies used to improve products, services, and processes. You'll learn about various aspects of quality management such as quality planning, quality assurance, quality control, and quality improvement. In addition, you will gain knowledge in key areas like the Deming Cycle, Six Sigma, Lean, and Total Quality Management (TQM). By the end of your learning journey, you will be equipped with the tools and techniques necessary to drive continuous improvement in any organization, aiding in the delivery of high-quality products and services.
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Explore the Quality Management Course Catalog

  • Status: New
    Status: Free Trial

    Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement

  • Status: New
    Status: Free Trial

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Organizational Leadership, Quality Management, Process Improvement, Correlation Analysis, Project Scoping, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Continuous Improvement Process, Sampling (Statistics), Statistical Methods, Process Analysis, Project Management, Data Literacy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement

  • Status: Free Trial

    Skills you'll gain: Cost Management, Product Roadmaps, Agile Project Management, Business Analysis, Stakeholder Engagement, Cost Estimation, Project Management, Scope Management, Requirements Analysis, Stakeholder Communications, Project Controls, Business Leadership, Project Planning, Quality Management, Risk Management, Stakeholder Management, Risk Management Framework, Problem Solving, Communication, Critical Thinking

  • Status: New
    Status: Free Trial

    Skills you'll gain: Continuous Improvement Process, Process Improvement, Risk Management, Performance Measurement, Quality Management, Process Analysis, Performance Management, Project Management, Process Optimization, Verification And Validation, Requirements Analysis, Project Planning, Root Cause Analysis

  • Status: Free Trial
    Status: AI skills

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Quality Management, Operational Risk, Continuous Improvement Process, Risk Management, Internal Controls, Compliance Management, Auditing

  • Status: New
    Status: Free Trial

    Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Failure Mode And Effects Analysis, Kaizen Methodology, Process Optimization, Quality Improvement, Operational Efficiency, Process Improvement, Performance Measurement, Manufacturing Operations, Quality Management, Operational Excellence, Business Process, Statistical Analysis, Performance Metric, Waste Minimization, Kanban Principles

  • Status: Free Trial

    Skills you'll gain: Project Management, Risk Management, Project Planning, Agile Project Management, Cost Management, Project Management Office (PMO), Scope Management, Team Leadership, Project Estimation, Earned Value Management, Requirements Management, Organizational Structure, Scheduling, Quality Management, Microsoft Excel

  • Status: New
    Status: Preview

    Skills you'll gain: Manufacturing Operations, Production Management, Production Planning, Production Process, Operations Management, Production Schedule, Business Operations, Inventory Control, Quality Control, Scheduling, Inventory Management System, Operational Efficiency, Lean Manufacturing, Material Requirements Planning, Quality Management, Project Schedules, Project Management, Capacity Planning, Statistical Process Controls, Process Analysis

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