Skills you'll gain: Service Design, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Personalized Service, Service Improvement, User Feedback, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Building

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Compliance Management, Microsoft 365, Threat Management, Compliance Auditing, Regulatory Compliance, Compliance Reporting, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Investigation, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Data Security, Risk Management, Auditing

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership

Skills you'll gain: Multi-Factor Authentication, Role-Based Access Control (RBAC), Authentications, Azure Active Directory, Zero Trust Network Access, Identity and Access Management, User Provisioning, Authorization (Computing), Security Controls, Cloud Security, User Accounts, Continuous Monitoring

Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Process Analysis, Kaizen Methodology, Process Improvement, Solution Delivery, Business Process Improvement, Quality Improvement, Continuous Improvement Process, Team Management, Lean Methodologies, Root Cause Analysis, Cross-Functional Collaboration, Goal Setting

Skills you'll gain: Google Cloud Platform, YAML, Restful API, Load Balancing, Configuration Management

Skills you'll gain: Product Lifecycle Management, Sustainable Design, Digital Transformation, Project Planning, Sustainable Engineering, Responsible AI, Business Acumen, Technical Communication, Electronic Hardware, Electronic Systems, Engineering Design Process, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), DevSecOps, Infrastructure Security, Application Security, Hardening, Cloud Security, Network Security, Containerization, Security Testing, Security Controls, Docker (Software), Cyber Security Policies, Secure Coding, Identity and Access Management, Threat Detection, Encryption, Authentications, Verification And Validation