Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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37courses

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Results for "relationship management"

  • Status: New
    Status: Free Trial

    University of Colorado System

    Skills you'll gain: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies

  • Skills you'll gain: Team Building, Emotional Intelligence, Team Management, Collaboration, Conflict Management, Relationship Management, Team Motivation, Professional Development, Productivity, Leadership, Motivational Skills, Employee Coaching, Self-Awareness, Negotiation, Communication, Problem Solving, Decision Making

  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Relationship Building, Relationship Management, Psychology, Human Relations Movement, Interpersonal Communications, Cultural Diversity, Research, Behavioral Management

  • Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Empathy, Teamwork, Social Skills, Professional Development, Relationship Management, Resilience, Conflict Management, Decision Making, Interpersonal Communications, Stress Management, Self-Motivation, Communication

  • Status: Free Trial

    Skills you'll gain: Succession Planning, Business Modeling, Organizational Structure, Business Management, Systems Thinking, Governance, Relationship Management, Business Systems, Technology Strategies, Business, Organizational Development, Family Support, Risk Analysis, Business Leadership, Communication, Leadership, Business Strategy, Innovation, Business Transformation, Entrepreneurship

  • Status: New
    Status: Free Trial

    University of Colorado System

    Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

  • Status: New
    Status: Free Trial

    Skills you'll gain: Video Editing, Client Services, Relationship Management, Self-Motivation, Entrepreneurship, Goal Setting, Personal Development, Cost Estimation, Business Systems, Professional Networking, Adaptability

  • Status: Preview

    Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness

  • Status: Free Trial

    The State University of New York

    Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting

  • Status: Free Trial

    Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct

  • Status: New
    Status: Free Trial

    Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Target Market, Productivity, Financial Statements, Financial Acumen, Relationship Management, User Research, Microsoft Excel, Marketing Strategies, Customer Insights, Content Marketing, Financial Analysis, Email Marketing, Branding, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management