The language used throughout the course, in both instruction and assessments.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: File Management, Music, Automation, Editing, Technical Support, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support
Intermediate · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Desktop Support, Network Security, Routing Protocols, TCP/IP, Cybersecurity, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: NumPy, Debugging, Pandas (Python Package), Statistics, Data Analysis, Descriptive Statistics, Data-oriented programming, Data Processing, Maintainability, Numerical Analysis, Critical Thinking, Technical Support
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications
Mixed · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, Music, Musical Composition, File Management, Instrumental Music, Music Performance, Oral Expression, Writing and Editing, Self-Awareness, Performing Arts, Automation, Editing, Technical Support, Creativity, Constructive Feedback
Beginner · Specialization · 3 - 6 Months

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Systems Administration, IT Security Architecture, Operating System Administration, Network Troubleshooting, Remote Access Systems, Computer Networking, IT Infrastructure, Hardening, OSI Models, Desktop Support, Application Security, Security Strategy, Network Administration, Server Administration, Network Security, Technical Support, Cybersecurity, Microsoft Windows, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon S3, Cloud Storage, Technical Product Management, Cloud Services, Cloud Security, Cloud Infrastructure, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Computing Architecture, AWS CloudFormation, Network Architecture, Amazon Redshift, Data Security, Databases, Innovation, Technical Support, Product Management
Build toward a degree
Beginner · Specialization · 1 - 3 Months
Gain the knowledge and skills you need to advance.

This role has a £32,718 median salary ¹.

A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.
This role has a £32,718 median salary ¹.
Offered by




This role has a £31,894 median salary ¹.

A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
This role has a £31,894 median salary ¹.
Offered by


Build toward a degree
Professional Certificate

Course

IBM
Professional Certificate

Berklee
Specialization

Build toward a degree
Professional Certificate

Course

IBM
Professional Certificate

Microsoft
Professional Certificate



