The language used throughout the course, in both instruction and assessments.

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

Coursera Instructor Network
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Operations Management, Process Design, Operations, Operational Analysis, Operational Efficiency, Operational Performance Management, Workflow Management, Process Management, Organizational Strategy, Inventory Management System, Inventory Control, Capacity Management, Service Level, Decision Making, Resource Utilization
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Return On Investment, Accounts Receivable, Cash Flows, Financial Analysis, Cash Management, Accounts Payable, Working Capital, Inventory Management System, Financial Acumen, Financial Statements, Operational Efficiency, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Lean Six Sigma, Kaizen Methodology, Operational Efficiency, Performance Measurement, Manufacturing Operations, Operational Excellence, Business Process, Quality Management, Process Improvement, Performance Metric, Waste Minimization, Kanban Principles, Six Sigma Methodology, Continuous Improvement Process, Quality Assurance and Control, Business Metrics, Process Mapping, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Six Sigma, Process Optimization, Quality Improvement, Process Improvement, Quality Management, Process Mapping, Operational Efficiency, Continuous Improvement Process, Product Quality (QA/QC), Waste Minimization, Key Performance Indicators (KPIs), Root Cause Analysis, Product Development, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Operations Management, Process Analysis, Business Operations, Operational Efficiency, Production Process, Operational Performance Management, Business Process Improvement, Service Improvement, Process Optimization, Quality Management, Performance Measurement, Quality Control, Business, Productivity Software, Inventory Management System, Resource Utilization
Mixed · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Intermediate · Specialization · 1 - 3 Months

University of Pennsylvania
Specialization

Specialization

Course
University of Pennsylvania
Course

Specialization

Course

University of Pennsylvania
Specialization

Duke University
Specialization

Coursera Instructor Network
Specialization

Specialization

AI Business School
Specialization

Course