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Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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Explore the Retail Course Catalog

  • Status: Free Trial
    Free Trial
    G

    Google

    Make the Sale: Build, Launch, and Manage E-commerce Stores

    Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Marketing, Retail Management, Sales, Shipping and Receiving, Marketing Strategies, Market Trend, Process Optimization, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    459 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Introduction to Banking

    Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Red Hat

    Fundamentals of Red Hat Enterprise Linux

    Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, Operating System Administration, Linux Servers, OS Process Management, Command-Line Interface, File Management, Unix Shell, System Monitoring, General Networking, Firewall, Open Source Technology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Inocuidad alimentaria: conoce las normas HACCP y BRC

    Skills you'll gain: Standard Operating Procedure, Food Quality Assurance And Control, Safety Standards, Food Safety and Sanitation, Sanitation, Hazard Analysis, Health And Safety Standards, Good Manufacturing Practices, Procedure Development, Quality Management Systems, Hospitality, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Marketing Mix Implementation

    Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Marketing Budgets, Strategic Decision-Making, Brand Management, Brand Marketing, Customer experience strategy (CX), Price Negotiation, Product Management, Marketing Strategies, Retail Management, Marketing Channel, Strategic Marketing, Product Strategy, Merchandising, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    D

    Duke University

    Electric Industry Operations and Markets

    Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Market Dynamics, Operating Cost, Plant Operations and Management, Operational Efficiency, Environmental Regulations, Regulatory Compliance, Regulatory Requirements, Dispatching

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Ecommerce Listing Course

    Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Business Developer

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Negotiation, Retail Sales, Sales Presentation, Overcoming Objections, Stakeholder Management, Sales Strategy, Customer Relationship Management, Rapport Building, Accountability, Value Propositions, Customer experience strategy (CX), Business Development, Customer Relationship Building, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Inside BFSI: Structure, Challenges, and Technology

    Skills you'll gain: Financial Services, Bank Regulations, Banking, Customer experience strategy (CX), Market Intelligence, FinTech, Commercial Banking, Retail Banking, Risk Management, Digital Transformation, Mobile Banking, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, Emerging Technologies, Innovation, Blockchain

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

Retail learners also search

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1…567…14

In summary, here are 10 of our most popular retail courses

  • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
  • CVS Health Call Center Customer Service: CVS Health
  • Introduction to Banking: Corporate Finance Institute
  • Fundamentals of Red Hat Enterprise Linux: Red Hat
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Inocuidad alimentaria: conoce las normas HACCP y BRC: UBITS
  • Marketing Mix Implementation: IE Business School
  • Electric Industry Operations and Markets: Duke University
  • Ecommerce Listing Course: Simplilearn
  • Preparing for Your Retail Customer Service Role: CVS Health

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