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Results for "service improvement"

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera Instructor Network

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud - 日本語版

    Skills you'll gain: Serverless Computing, Containerization, Google Cloud Platform, Google App Engine, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Applications, Application Programming Interface (API), Cloud Computing, Platform As A Service (PaaS), Multi-Cloud, Data Migration, Digital Transformation, Application Development, Virtual Machines, Leadership and Management, Finance

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    Impulsando servicios integrales de agua y saneamiento rural

    Skills you'll gain: Sanitation, Water Resource Management, Environment and Resource Management, Climate Change Adaptation, Sustainable Development, Policy Development, Cultural Responsiveness, Community Development, Governance, Service Management, Solution Design, Innovation, Case Studies

    Beginner · Course · 1 - 3 Months

  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Healthcare Quality Improvement and Decision-Making

    Skills you'll gain: Health Care Administration, Medical Management, Patient Safety, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Decision Making, Health Technology, Teamwork, Reliability, Patient-centered Care, Collaboration, Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Health Policy, Data Quality, Spreadsheet Software, Analysis, Patient-centered Care, Data Analysis Software, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    199 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
    ·
    79 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Operations Management in Healthcare- Streamlining Systems

    Skills you'll gain: Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Health Systems, Continuous Improvement Process, Coordination, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Incident Management and Continuous Improvement

    Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Service Transformed: Lessons in U.S. Veteran Centered Care

    Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Cultural Responsiveness, Diversity Awareness, Patient Communication, Care Coordination, Health Care, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Florida

    Fixing Healthcare Delivery 2.0: Advanced Lean

    Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Systems Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

1…567…278

In summary, here are 10 of our most popular service improvement courses

  • ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
  • Modernize Infrastructure and Applications with Google Cloud - 日本語版: Google Cloud
  • Impulsando servicios integrales de agua y saneamiento rural : Banco Interamericano de Desarrollo
  • Samsung Customer Care Essentials: Samsung
  • Healthcare Quality Improvement and Decision-Making: University of Michigan
  • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • Operations Management in Healthcare- Streamlining Systems : Coursera Instructor Network
  • Incident Management and Continuous Improvement: LearnQuest
  • Service Transformed: Lessons in U.S. Veteran Centered Care: University of Michigan

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