Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
66credentials
1online degree
240courses

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Explore the Conflict Management Course Catalog

  • Status: Free Trial

    Skills you'll gain: Stakeholder Engagement, Business Leadership, Quality Management, Risk Management, Resource Management, Team Leadership, Communication, Conflict Management

  • Status: Preview

    Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Trustworthiness, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Performance Appraisal, Constructive Feedback, Communication Strategies, Communication

  • Status: Free Trial

    Skills you'll gain: Persuasive Communication, Emotional Intelligence, Conflict Management, Cultural Diversity, Stakeholder Management, Team Management, Communication, Social Skills, Teamwork, Project Management Institute (PMI) Methodology, Collaboration, Interpersonal Communications, Empathy, Self-Awareness, Decision Making

  • Status: Preview

    The State University of New York

    Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Governance, Network Infrastructure, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

  • Status: Free Trial

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

  • Status: New
    Status: Free Trial

    Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Professional Development, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Trustworthiness, Safety Culture, Goal Setting

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Emotional Intelligence, Conflict Management, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Team Performance Management, Leadership and Management, Communication, Team Management, Organizational Leadership, Resilience, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Performance Management, Behavioral Management, Critical Thinking

  • Status: New

    Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Recognizing Others, Communication

  • Status: Free Trial

    Kennesaw State University

    Skills you'll gain: Team Management, Team Building, Meeting Facilitation, Conflict Management, Team Leadership, Six Sigma Methodology, Lean Six Sigma, Discussion Facilitation, Project Management, Cross-Functional Collaboration, Communication

  • Status: Free Trial

    Skills you'll gain: Leadership Development, Intercultural Competence, Conflict Management, Leadership, Industrial and Organizational Psychology

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Data Storytelling, Strategic Communication, Stakeholder Engagement, Persuasive Communication, Communication Planning, Growth Mindedness, Emotional Intelligence, Conflict Management, Storytelling, Target Audience, Cultural Diversity, Information Management, Stakeholder Management, Team Management, Social Skills, Teamwork, Communication Strategies, Influencing, Communication, Virtual Teams