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Explore the Customer Experience Course Catalog
 Status: Preview Status: Preview- Coursera Instructor Network - Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing 
 Status: Free Trial Status: Free Trial- University of Michigan - Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation 
 Status: Free Trial Status: Free Trial- University of Maryland, College Park - Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology 
 Status: NewStatus: Preview Status: NewStatus: Preview- Northeastern University - Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Web Design, HTML and CSS, Web Content Accessibility Guidelines, User Interface (UI), Hypertext Markup Language (HTML), Front-End Web Development, User Interface and User Experience (UI/UX) Design, Javascript, Usability, Web Applications, Semantic Web, Data Validation 
 Status: Preview Status: Preview- Northeastern University - Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management 
 Status: Free Trial Status: Free Trial- Macquarie University - Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Integrated Marketing Communications, Data Analysis 
 Status: Free Trial Status: Free Trial- University of Michigan - Skills you'll gain: Qualitative Research, User Research, Usability Testing, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Research, Human Computer Interaction, Data Collection 
 Status: NewStatus: Preview Status: NewStatus: Preview- Northeastern University - Skills you'll gain: User Experience Design, User Centered Design, Figma (Design Software), Design Thinking, User Interface (UI) Design, Usability Testing, Prototyping, Wireframing, Software Testing, Information Architecture, No-Code Development, Quality Assurance 
 Status: Free Trial Status: Free Trial- Epic Games - Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations 
 Status: Free Trial Status: Free Trial- Emory University - Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling 
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Introduction to User Experience Principles and Processes: University of Michigan
- Creative Design, Prototyping, and Testing: University of Maryland, College Park
- Web Design and User Experience Engineering Part 1: Northeastern University
- Engaging in Improving Patient Experience Through Analytics: Northeastern University
- Building High Quality User Experience Using Material UI: NIIT
- SAP Customer Engagement and Discovery: SAP
- Marketing analytics: Know your customers: Macquarie University
- Understanding User Needs: University of Michigan
- User Experience Design and Testing Part 2: Northeastern University










