The language used throughout the course, in both instruction and assessments.

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Meeting Facilitation, Leadership, Presentations, Communication, Public Speaking, Relationship Building, Verbal Communication Skills, Trustworthiness, Target Audience, Non-Verbal Communication, Empathy
Mixed · Course · 1 - 3 Months
Coursera Instructor Network
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Leadership, Team Management, Empathy, Cultural Diversity, Collaboration, Diversity Awareness, Innovation, Employee Engagement, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Emotional Intelligence, Organizational Leadership, Compassion, Leadership, Growth Mindedness, Organizational Change, Leadership and Management, Personal Development, Empathy, Self-Awareness, Learning Theory, Stress Management, Relationship Building, Coaching, Mindfulness, Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Compassion, Self-Awareness, Creativity, Personal Development, Empathy, Mindfulness, Emotional Intelligence, Curiosity, Stress Management, Storytelling
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Smart Goals, Emotional Intelligence, Positivity, Personal Development, Empathy, Social Skills, Self-Awareness, Professional Development, Resilience, Conflict Management, Team Building, Stress Management, Team Motivation, Psychology, Leadership, Team Management, Team Leadership, Decision Making
Beginner · Course · 1 - 3 Months

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration
Beginner · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Design Thinking, Creative Thinking, Learning Styles, Learning Strategies, Empathy, Self-Awareness, Analytical Skills, Writing
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Empathy, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Decision Making, Planning, Behavioral Economics, Research
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Active Listening, Curiosity, Creativity
Beginner · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks