Service Level

Service Level is a measure of the performance of a system, centered around its availability and responsiveness. Coursera's service level catalogue teaches you the core principles of maintaining and improving the quality and efficiency of services, in line with customer expectations and business objectives. You'll learn about key components like Service Level Agreements (SLAs), Key Performance Indicators (KPIs), service level management, and service level reporting. Additionally, the curriculum teaches how to monitor, measure, and optimize service levels in various contexts, from IT and telecommunications to customer support and logistics, making you well-versed in managing the operational dynamics of different industries.
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47courses

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Results for "service level"

  • Status: Preview

    Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation

  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

  • Status: Free Trial

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

  • Status: Free Trial

    Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting

  • Status: Free Trial

    Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, System Design and Implementation, Disaster Recovery

  • Status: New
    Status: Free Trial

    Cisco Learning and Certifications

    Skills you'll gain: Multiprotocol Label Switching, Network Planning And Design, Virtual Private Networks (VPN), Network Troubleshooting, Routing Protocols, Border Gateway Protocol, Network Engineering, Computer Networking, Network Administration, Open Shortest Path First (OSPF), Network Routers, Wide Area Networks, Network Monitoring, Network Routing, TCP/IP, Network Performance Management, Network Protocols, Service Level, Network Architecture, Data Structures

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, IT Security Architecture, Identity and Access Management, Data Integrity, Secure Coding, Private Cloud, Security Awareness, Data Centers, Data Management, Personally Identifiable Information, Threat Modeling, Security Testing, Security Controls, General Data Protection Regulation (GDPR), Service Level

  • Status: Free Trial

    Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, Microservices, Case Studies, Application Deployment, Cloud Computing, Containerization, Terraform, API Design, Restful API, Service Level, Data Storage, Cloud Storage, Cloud Computing Architecture, Cloud Services, Cloud Management, Virtual Machines

  • Status: Preview

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

  • Status: Free Trial

    Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Application Programming Interface (API), Technology Strategies, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Solutions, Google Cloud Platform, Culture Transformation, People Management, Cloud Computing, CI/CD, Service Level

  • Status: Preview

    Skills you'll gain: Site Reliability Engineering, Continuous Delivery, DevOps, Safety Culture, Continuous Integration, Service Level, Culture Transformation, Performance Measurement, Cross-Functional Collaboration, Incident Management, Automation, Team Oriented, Collaboration, Change Management, Data-Driven Decision-Making, Communication

  • Status: Free Trial

    Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Inventory and Warehousing, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making