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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,807 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

JS

Mar 7, 2016

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

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326 - 350 of 640 Reviews for Introduction to Operations Management

By Yi Q

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Dec 11, 2016

Great professor! Challenging hw!

By aMa s

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Dec 6, 2015

great cours ,

very interesting !

By Julien J

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Dec 30, 2015

Good learning with this course.

By Leonard H

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Sep 9, 2020

Great and challenging course !

By Shubham C

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May 6, 2020

coursera is doing amazing work

By Indraroop G D

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Apr 6, 2018

Very detailed. Thanks a lot :)

By vijay a g

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Apr 24, 2016

Cleared Key concept and Ideas.

By n/a n

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Apr 24, 2016

Great Presentation and Content

By Thomas S

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Oct 5, 2018

Very useful materials taught.

By Billal O

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Jun 1, 2018

Quintessential Business Skils

By Adedoyin G O

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Jul 26, 2020

Great and Intelligent tutor.

By Islam G

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May 4, 2020

Very Very Very useful course

By Michael C

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Dec 3, 2019

Great course and instructor.

By HiKevin

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Aug 6, 2019

one of the best class I took

By vivi.wang

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Oct 31, 2018

Very useful course and close

By Parminder K

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Apr 30, 2017

amazing and very informative

By Himanshu R

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May 16, 2016

Was a really helpful course.

By Ruttawut R

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Jul 26, 2018

It is highly benefit with a

By Michelle W

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Feb 4, 2017

Easy to follow, I love it.

By Manojkumar P

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Dec 28, 2015

Awesome course & i like it.

By Amer U

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Jun 22, 2022

thank you to make it free

By Joseph A C I

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Nov 20, 2018

Challenging, but very good

By Terrence L

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Mar 29, 2018

Great Course, I love it !!

By Douglas T

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Feb 16, 2018

Excellent balanced course.

By Delbeau M

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Feb 13, 2016

great course very pleasant