Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(174 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(174 reviews)

Beginner level

Recommended experience

6 months at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Financial Management, Health Care, Human Resources, Patient Flow, Practice Management, Urgent Care, Health Care Administration, Primary Care, Telehealth, and Health Systems

What you'll learn

Skills you'll gain

Employee Engagement, Employee Onboarding, Diversity and Inclusion, Human Resource Policies, Change Management, Health Care Administration, Smart Goals, Organizational Change, Organizational Structure, Labor Law, Internal Communications, Recruitment, Human Resource Management, Performance Review, Interviewing Skills, Human Resources, and Employee Performance Management

What you'll learn

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Healthcare Industry Knowledge, Practice Management, Health Care Procedure and Regulation, Health Systems, Value-Based Care, Project Management, Care Management, Strategic Leadership, Key Performance Indicators (KPIs), Performance Improvement, Complex Problem Solving, and Clinical Leadership

What you'll learn

Skills you'll gain

Budget Management, Social Determinants Of Health, Revenue Forecasting, Regulatory Compliance, Patient Flow, Community Health, Preventative Care, Health Care, Case Management, Care Management, Public Health, Primary Care, Health Systems, Healthcare Industry Knowledge, Practice Management, and Hospital Experience

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Security, Data Management, Data Integrity, Medical Records, Health Information Management, Clinical Documentation, Computerized Physician Order Entry, Health Care, Health Informatics, Data Analysis, Practice Management Software, Patient Registration, Electronic Medical Record, and Data Quality

What you'll learn

Skills you'll gain

ICD Coding (ICD-9/ICD-10), Patient Registration, Medicaid, Medical Coding, CPT Coding, Managed Care, Medicare, Denial Management, Revenue Management, Payment Processing and Collection, Billing, Medical Billing, Medical Billing and Coding, and Revenue Cycle Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,464 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,464 learners

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