LearnKartS
Essential Skills for First-Time Managers Specialization
LearnKartS

Essential Skills for First-Time Managers Specialization

Ready to Lead?. Equip yourself with must-have management skills.

LearnKartS

Instructor: LearnKartS

Included with Coursera Plus

Get in-depth knowledge of a subject

(15 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(15 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Step into your first leadership role with confidence and impact

  • Build strong team relationships through clear communication and collaboration

  • Handle challenges with emotional intelligence and ethical decision-making

  • Drive results by managing time, priorities, and team performance effectively

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

June 2025

96 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from LearnKartS

Specialization - 11 course series

What you'll learn

  • Understand the fundamentals and importance of workplace ethics

  • Master ethical decision-making techniques, such as Potter Box and PLUS

  • Foster a respectful and inclusive work environment

  • Navigate workplace challenges with professionalism and inclusivity

Skills you'll gain

Compliance Management and Risk Analysis

What you'll learn

  • Express ideas clearly in verbal and written communication

  • Adapt your communication to any audience or situation

  • Overcome communication barriers with confidence

  • Strengthen trust through active and empathetic listening

Skills you'll gain

Non-Verbal Communication, Communication, Active Listening, Professionalism, Communication Strategies, Conflict Management, Emotional Intelligence, Verbal Communication Skills, Teamwork, Influencing, Persuasive Communication, Rapport Building, Business Correspondence, Public Speaking, Business Communication, Social Skills, Empathy, Virtual Teams, Overcoming Obstacles, and Interpersonal Communications

What you'll learn

  • Craft professional and effective email communications suited for workplace scenarios

  • Maintain clarity, correct tone, and etiquette in various types of messages

  • Use clear subject lines, bullet points, and structured formatting

  • Respond promptly, escalate concerns appropriately, and follow best practices in communication

Skills you'll gain

Communication, Intercultural Competence, Business Communication, and Global Marketing

What you'll learn

  • Set realistic goals and meet deadlines with confidence

  • Minimize distractions to maximize daily productivity

  • Prioritize tasks to achieve more in less time

  • Balance work and life without feeling overwhelmed

Skills you'll gain

Time Management, Prioritization, Productivity, Smart Goals, Delegation Skills, Goal Setting, Planning, Strategic Prioritization, Team Management, Organizational Skills, Decision Making, and Scheduling

What you'll learn

  • Master the POSH Act 2013 and protect workplace rights with confidence

  • Tackle real-life harassment cases through practical scenarios and stories

  • Lead the way in creating safe, respectful, and inclusive work cultures

  • Harness modern tools and AI to prevent, detect, and stop misconduct

Skills you'll gain

Compliance Management, Diversity Awareness, Social Media, Accountability, Safety Culture, Tactfulness, Workplace inclusivity, Workplace Bullying Intervention, and Professionalism

What you'll learn

  • Recognize and manage your emotions in difficult scenarios

  • Use emotional intelligence to navigate challenges effectively

  • Build a stronger bond that boosts collaboration

  • Read and respond to others with empathy and accuracy

Skills you'll gain

Emotional Intelligence, Self-Awareness, Conflict Management, Empathy, Social Skills, Adaptability, Collaboration, Self-Motivation, Employee Engagement, Leadership, Professional Development, Personal Development, Stress Management, Resilience, Communication, and Relationship Building

What you'll learn

  • Work seamlessly with diverse teams to achieve goals

  • Build trust and rapport with colleagues and stakeholders

  • Resolve challenges without losing team trust

  • Contribute effectively in both virtual and in-person settings

Skills you'll gain

Conflict Management, Emotional Intelligence, Empathy, Goal Setting, Collaboration, Team Building, Teamwork, Team Motivation, Active Listening, Diversity and Inclusion, Professional Development, Trustworthiness, Constructive Feedback, Team Leadership, Safety Culture, Employee Engagement, and Relationship Building

What you'll learn

  • Build resilience to handle high-pressure situations

  • Maintain focus, energy, and emotional balance

  • Identify what’s really causing your stress and fix it

  • Use practical techniques to stay calm under pressure

Skills you'll gain

Self-Discipline, Occupational Health, and Teamwork

What you'll learn

  • Spot early signs of conflict before they escalate

  • Apply proven techniques to resolve disputes quickly

  • Keep relationships strong even in disagreement

  • Turn conflicts into opportunities for better collaboration

Skills you'll gain

Conflict Management, Leadership, Emotional Intelligence, De-escalation Techniques, Teamwork, Negotiation, Collaboration, Empathy, Active Listening, Mediation, and Communication

What you'll learn

  • Prepare effectively for successful negotiations

  • Communicate persuasively to achieve win-win outcomes

  • Overcome objections and find common ground

  • Build long-term relationships through trust and respect

Skills you'll gain

Verbal Communication Skills and Dealing With Ambiguity

What you'll learn

  • Understand the importance of team diversity and inclusive collaboration

  • Build a workplace where everyone feels respected and heard

  • Identify and address unconscious bias effectively

  • Encourage fairness, equity, and respect in professional contexts

Skills you'll gain

Workplace inclusivity, People Management, and Team Building

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearnKartS
98 Courses124,770 learners

Offered by

LearnKartS

Compare with similar products

Rating
Level
Skills
Last updated
Number of practice exercises
Degree eligibility
Part of Coursera Plus

You might also like

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions