The language used throughout the course, in both instruction and assessments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Leadership, Professional Development, Constructive Feedback, Ethical Standards And Conduct, Coaching, Mentorship, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, People Development, Leadership and Management, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Clinical Practices, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Vital Signs, Health Technology, Clinical Assessment, Health Care, Patient Positioning, Patient Coordination, Health Assessment, Clinical Practices, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Education and Support, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Cultural Responsiveness, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork
Beginner · Specialization · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Delegation Skills, Leadership, Conflict Management, Negotiation, Teamwork, Overcoming Obstacles, Communication, Relationship Building, Decision Making
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Negotiation, Conflict Management, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Emotional Intelligence, Collaboration, Team Management, Team Leadership, Social Skills, Team Motivation, Productivity, Interpersonal Communications, Communication, Ethical Standards And Conduct, Workplace Bullying Intervention, Compliance Management, Strategic Prioritization, Dealing With Ambiguity
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Clinical Assessment, Health Technology, Health Assessment, Health Informatics, Patient Treatment, Health Care, Health Systems, Patient Evaluation, Telecommunications, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Neurology, Patient Evaluation, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Patient Education And Counseling, Clinical Assessment, Health Technology, Health Assessment, Clinical Practices, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Persuasive Communication, Social Skills, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Clinical Assessment, Health Technology, Health Assessment, Patient Positioning, Patient Coordination, Clinical Practices, Patient Treatment, Primary Care, Health Care, Health Systems, Patient Evaluation, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Human Capital, Talent Management, Human Resource Strategy, Human Resources Management and Planning, Social Skills, Recruitment Strategies, Team Motivation, Employee Retention, Human Resources, Workforce Development, Team Building, Verbal Communication Skills, Teamwork, Leadership Development, Leadership, Emotional Intelligence, Talent Acquisition, Team Management, Recognizing Others, Professional Development
Beginner · Specialization · 3 - 6 Months