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Technical Support Courses Online

Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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Explore the Technical Support Course Catalog

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Computers

    Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    941 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Technical Diagnostics and Troubleshooting Techniques

    Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Writing Effective Technical Documentation

    Skills you'll gain: Target Audience, Design, Ethical Standards And Conduct, Google Docs, Professional Networking, Collaborative Software, Application Programming Interface (API), User Feedback, Portfolio Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Linux Troubleshooting Course with Real Life Examples

    Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Unix, Ubuntu, Operating System Administration, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting

    4.3
    Rating, 4.3 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    Apple Certified Support Professional macOS 11

    Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, Operating System Administration, System Configuration, General Networking, Data Storage, Data Management, Computer Networking, Data Security

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Promoting Accessible Workplaces with Assistive Technology

    Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Soporte de Tecnologías de la Información de Google

    Skills you'll gain: Computer Security, IT Infrastructure, Operating System Administration, Network Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Application Security, OSI Models, Package and Software Management, Disaster Recovery, Cybersecurity, User Accounts, File Systems, TCP/IP, Computer Hardware, Technical Support, Software Installation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Administración de las Tecnologías de la Información

    Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    423 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Input Output, Expression Handling, and System Management

    Skills you'll gain: Unix Commands, Unix, Unix Shell, User Accounts, Linux, Operating System Administration, Command-Line Interface, Operating Systems, File Systems, Linux Administration, Systems Administration, File Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Critical Role of IT Support Staff in Healthcare

    Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    754 reviews

    Beginner · Course · 1 - 4 Weeks

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1…567…281

In summary, here are 10 of our most popular technical support courses

  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Introduction to Computers: Microsoft
  • Technical Diagnostics and Troubleshooting Techniques: Microsoft
  • Writing Effective Technical Documentation: Board Infinity
  • Apple Certified Support Professional 10.14: Packt
  • Linux Troubleshooting Course with Real Life Examples: Packt
  • Apple Certified Support Professional macOS 11: Packt
  • Promoting Accessible Workplaces with Assistive Technology : Knowledge Accelerators
  • Soporte de Tecnologías de la Información de Google: Google
  • Administración de las Tecnologías de la Información: Universidad de Palermo

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