Medical Office Procedures and Administration Fundamentals is designed to provide students with a solid foundation in the essential administrative tasks required for smooth operation in a medical office. Topics include patient scheduling, medical billing and coding, managing patient records, and understanding the role of healthcare regulations, such as HIPAA, in maintaining confidentiality and compliance. By the end of the course, students will have developed the practical skills and knowledge to effectively manage daily office operations, coordinate patient care, and support healthcare providers in a variety of medical settings.
Medical Office Procedures and Administration Fundamentals Specialization
Medical Office Procedures and Administration Fundamentals Specialization
Understanding Procedures and Administration. Medical Office Procedures and Administration Fundamentals provides students with a comprehensive overview of key administrative functions in healthcare settings, including patient scheduling, medical billing, office management, and essential regulatory compliance – equipping them with the foundational skills needed to excel in medical office administration.
Instructor: Jennifer Zabel
Included with 
Get in-depth knowledge of a subject
(155 reviews)
Beginner level
Recommended experience
3 months at 2 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(155 reviews)
Beginner level
Recommended experience
3 months at 2 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Gain an understanding of the expectations of an allied healthcare professional in the workplace
Discuss the role and responsibilities related to medical front office procedures
Recognize the importance of HIPAA and HITECH compliance laws
Explain various aspects of records management
Overview
Skills you'll gain
- Medical Records
- Cultural Responsiveness
- Health Insurance Portability And Accountability Act (HIPAA) Compliance
- Medical Privacy
- Healthcare Ethics
- Time Management
- Professionalism
- Patient Registration
- Electronic Medical Record
- Teamwork
- Care Coordination
- Health Information Management
- Patient Communication
- Medical History Documentation
- Medical Office Procedures
- Verbal Communication Skills
- Emotional Intelligence
- Professional Development
- Patient-centered Care
- Conflict Management
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
11 practice exercises
Specialization - 3 course series
What you'll learn
Gain an understanding of the expectations of an allied healthcare professional in the workplace
Develop and exercise emotional intelligence, self-management, and interpersonal skills
Build and improve internal and external communication skills with all exchanges
Enhance the patient care experience with successful interactions and patient satisfaction
Skills you'll gain
Professionalism, Interpersonal Communications, Conflict Management, Empathy, Communication, Time Management, Stress Management, Emotional Intelligence, Professional Development, Verbal Communication Skills, Cultural Responsiveness, Ethical Standards And Conduct, Patient Communication, Patient-centered Care, Teamwork, Relationship Building, and Healthcare Ethics
What you'll learn
Discuss the role and responsibilities related to medical front office procedures
Describe the daily operation in the ambulatory care setting
Skills you'll gain
Medical Office Procedures, Health Care Administration, Patient Registration, Health Information Management, Medical Billing, Emergency Response, Healthcare Industry Knowledge, Care Coordination, Patient Communication, Patient Flow, Medical Records, and Patient-centered Care
What you'll learn
Recognize the importance of HIPAA and HITECH compliance laws
Demonstrate knowledge of patient intake and processing
Explain various aspects of records management
Skills you'll gain
Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Medical Records, Electronic Medical Record, Medical History Documentation, Medical Office Procedures, Information Privacy, File Management, Records Management, Health Information Management, and Patient Registration
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
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Frequently asked questions
No. This specialization is considered an introduction to MedCerts career and certification training. It does not fully prepare students to test for national certification. To prepare for a national certification, students have the option to enroll in a more comprehensive program at MedCerts, where certification and job-readiness is the intent.
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
More questions
Financial aid available,
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)